the staff was amazing! the location was excellent! loved keycard elevators are a nice feature for privacy and safety when traveling with kids the continental breakfast wasn’t this over the top amazing thing nor was it disgusting and inedible. I would say it was acceptable / good enough to get the job done. the waffle maker was the best part!
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Talita
février 2023
This hotel was in a perfect location to access both Uptown and Downtown via the Subway. The breakfast offered everything we needed to start the day off. The staff went above and beyond to accommodate our needs. We arrived mid-morning and stored our luggage until that evening when we came back to check-in. The next day, we again stored our luggage until we left mid-afternoon. The hotel staff also arranged for a car service to take us to the Brooklyn Cruise terminal. The car arrived early and got us there in plenty of time. I would HIGHLY RECOMMEND this hotel for anyone looking for a nice, clean, affordable place to stay with a friendly and helpful staff!
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Ann
octobre 2022
Amazing breakfast without having to pay extra it is included in the price. Staff is very nice and always ready to help and talk with you. Location easily walkable to metro and nearby attractions like empire state building and even times square is one metro stop away or a 15 min walk
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Odelcia
août 2022
The staff presented themself in a professional manner very courteous understanding to your needs the facility itself was spotless had enough Tales complementary bath products free delivery from GrubHub which worked out wonderful I love the honor System with the snacks the 24-hour coffee and tea was wonderful and delicious and hit the spot the breakfast was good the staff who ran the breakfast was courteous Act of professional and very helpful the location was excellent close to the train station close to Madison Square Garden where the concert we attended was taking place close to shopping area I felt safe coming off the elevator the ice machine was a Plus on the floor that I was on the television works fine and I even received the courtesy call from the front desk to see how my stay was going. I plan to return to the Hampton Inn on my next visit to New York City and any city that has a Hampton Inn I will definitely stay there and I will definitely be telling all my friends and family on the great hotel that I stayed in in New York City the Hampton Inn and the staff that made my visit A +.
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Diane
août 2022
All staff were frienldly, courteous and helpful. Check in was chaotic due to alot of guest checking out late, and alot of new guests checking in at the same time. Staff remained smiling, and apologized for wait. We had to wait about 30 min for room to be ready. Staff was great!!! Would definitely stay here again. It was very close to Madison Square Garden, which made it so easy to get to and return to from Venue.
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Carole
août 2022
Location was perfect if you want to be in central Manhattan (Times Sq, MSG, Penn Station). Room was comfortable for 2 people (not those tiny spaces where the bed envelops the sq footage.ideal if you’re looking for some place safe and familiar feeling, if you’re fancy and need pampering and swanky bars in the lobby, this isn’t for you. Otherwise, the hotel serves its purpose in an efficient and uncomplicated manner.
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Gabriel
juin 2022
The staff was super friendly! Like EVERY single staff member I had an encounter with. I loved the location as we were attending a concert at Madison Square Garden and it was so convenient to get to the venue. Even though the room was smaller than other Hampton Inn Hotels rooms we are used to we enjoyed our stay.
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Izabeth
février 2023
The hotel is in a great location very close to popular tourist places and train stations if you want to go further out. Beds were very comfortable and the complimentary breakfast was a good start to the day.
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Anonymous
septembre 2022
Rich breakfast with plenty of choices. Location of the hotel is very good, right in the middle of Manhattan. The room was ok, with an average bathroom. Something I really enjoyed was that there is free coffee and/or tea for guests during all day, so you can grab one any time!!! Also loved business center, so If you needed to print something, you could do this easily there without coming out of the hotel.
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Magdalena9007
mars 2022
Comfortable, location, staff
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Meza
décembre 2021